Ransomware Is All Too Real
Ransomware Attack on Saturday Night
Cryptoviruses, often called ransomware, differ from normal malware. While malware is certainly malicious, cryptoviruses have bad actors behind them, actively working to seize data and then require a ransom for its return. It’s the 21s Century version of a hold up.
Late one Saturday night, Mike Linville (Talon President) and his wife were enjoying a horse and buggy ride in Memphis, TN when his cell phone rang. The CFO of a large materials handling company was on the call, saying his company’s network was under attack with ransomware, crippling their network. It appeared to be getting worse as time passed.
Mike contacted Steven Norris (Talon Executive Vice President – Technical Services) who got Talon technical support on a call with the attacked firm’s IT management while Talon engineers were in route. The Talon team pinpointed the source of the attack, stopped the spread of the virus, and restored the network and server environment to it healthy state prior to the attack.
After the immediate crisis was handled, Talon consulted on enhanced backup and security protocols to help prevent future ransomware attacks and more quickly restore systems if needed. The company is now a Talon Managed IT Services client with additional project work completed, including configuration and rollout of a multiple server and storage area network.
|Client:||Large-Scale Materials Handling Company|
|Industry:||Commercial and Industrial|
|Client Scope:||500+ employees with multiple locations, providing products and services|
|Issue:||Active ransomware attack across all server platforms|
|Talon Services:||Emergency virus remediation. It Consulting. Complete Network Protection. Data Protection Solutions.|
|Client Comment:||Even though we were not a regular client of Talon’s, they still answered our call on a Saturday night at 10:30pm.|
|Epilogue:||The company involved is now a Talon Managed IT Services client.|