Healthcare Sector

Healthcare IT Experts, People Experts

Talon provides highly customized healthcare IT solutions for health centers and points of care all across the nation. Our experienced, knowledgeable staff augment your support network, answering questions and handling IT issues from patients, staff, and clinical professionals.

We work within a variety of arrangements, enhancing your internal and external customer experiences supporting Clinical and Non-Clinical Applications using Shared Help Desk and other support strategies. Our approach is simple: we provide high-availability resources around the clock to meet the specific needs of our clients.

Our managed service solutions for Electronic Medical Record (EMR) applications provide a comprehensive approach to support our clients’ healthcare practices. Our call center infrastructure is built on the latest technologies, supporting a fully-redundant network delivering EMR support services without interruption. We offer EMR team support for the entire healthcare network, covering call center requirements for both Patient Portal and/or EMR helpdesk call resolution minimizing escalations to our clients’ administrative or build teams.

We provide comprehensive Managed IT Services for our clients, encompassing desktop & system help desk, project management, technology refresh, security, product procurement, and administrative services. Refer to Managed IT Services for more details.

Healthcare IT Experts, People Experts

Talon provides highly customized healthcare IT solutions for health centers and points of care all across the nation. Our experienced, knowledgeable staff augment your support network, answering questions and handling IT issues from patients, staff, and clinical professionals.

We work within a variety of arrangements, enhancing your internal and external customer experiences supporting Clinical and Non-Clinical Applications using Shared Help Desk and other support strategies. Our approach is simple: we provide high-availability resources around the clock to meet the specific needs of our clients.

Our managed service solutions for Electronic Medical Record (EMR) applications provide a comprehensive approach to support our clients’ healthcare practices. Our call center infrastructure is built on the latest technologies, supporting a fully-redundant network delivering EMR support services without interruption. We offer EMR team support for the entire healthcare network, covering call center requirements for both Patient Portal and/or EMR helpdesk call resolution minimizing escalations to our clients’ administrative or build teams.

We provide comprehensive Managed IT Services for our clients, encompassing desktop & system help desk, project management, technology refresh, security, product procurement, and administrative services. Refer to Managed IT Services for more details.